General disclaimer

Enviro-Mark Solutions Limited (trading as Toitū Envirocare) cannot guarantee that the information provided on this site is complete or up to date.  We do not accept responsibility for any action taken in reliance on it or consequences arising from the use of it.

Disclaimer for linked organisations

Links to other sites are provided for your convenience. Toitū Envirocare does not endorse them and is not responsible for the information contained in them.


This site and its contents are copyright to Enviro-Mark Solutions Limited (trading as Toitū Envirocare) and may be copied for personal, non-profit or educational purposes provided that the source is acknowledged. The information must not be used for commercial purposes without prior written consent from Toitū Envirocare.


Enviro-Mark Solutions Limited (trading as Toitū Envirocare) has a legal obligation to comply with the Privacy Act 2020. Our Privacy Statement sets out how we will collect, use, disclose and protect your personal information. Personal information is information about an identifiable individual (ie, a natural person, not a company). You can view our privacy statement here.

Visits to the Toitū Envirocare website are tracked using Google Analytics. We do this so that we can interpret and understand the use of our websites by our customers and members of the public. The results are used to help improve our web sites and provide a better information resource. If you have any concerns about this, please read the privacy policy provided by Google.


Any information provided to us through this website may be collected and provided to relevant third parties for information assurance and security purposes. We, or agencies engaged by us, may use information about your use of our website, or other IT systems accessed through it, to prevent and resolve unauthorised access to, or attacks on, these systems.


We welcome comments that our clients, stakeholders and the general public offer related to our website, our calculators, and our certification schemes. Your feedback helps us to improve these programmes and the FAQ sections of our website and programme guidance. Please send any feedback to

Should you have any complaints about our verification and certification services, we will work with you to resolve these issues in a timely manner. Where your organisation disagrees with a certification decision, we will acknowledge and investigate your concerns.  Our Complaints and Appeals Policy is here.

For Toitū net carbonzero and Toitū carbonreduce members, if we fail to resolve your complaint within an agreed timeframe, you have the right to raise your complaint with the Joint Accreditation Service of Australia and New Zealand (JAS-ANZ) at Where your organisation disagrees with a Toitū net carbonzero or Toitū carbonreduce certification decision, we will acknowledge and investigate your concerns. If you are not satisfied with our response, you have the right of appeal to the Certification Manager. A final appeal can be made to JAS-ANZ.


Enviro-Mark Solutions Limited (trading as Toitū Envirocare) is the owner and operator of the Toitū carbonreduce, Toitū carbonzero, and Toitū enviromark certification programmes. Enviro-Mark Solutions Limited is a wholly-owned subsidiary of Manaaki Whenua - Landcare Research.